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Terms of Service

Last updated: 2025

1. Agreement to Terms

By accessing and using the website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or purchasing from this site.

2. Products and Orders

All products displayed on this website are subject to availability. Prices are listed in AED (United Arab Emirates Dirham) and are subject to change without notice. We reserve the right to limit quantities or discontinue any product at any time.

Orders are confirmed only upon receipt of payment or submission of a valid inquiry. We will communicate order confirmation details via email within 24 hours of receipt.

3. Payment and Pricing

We accept PayPal as a payment method. All prices are inclusive of applicable taxes unless otherwise stated. Currency conversion fees, if any, are the responsibility of the buyer.

4. Shipping and Delivery

Delivery timelines are estimates and may vary based on location within the UAE and product availability. Free shipping applies to orders over AED 500 within the UAE. We are not responsible for delays caused by customs, shipping carriers, or force majeure events.

5. Returns and Refunds

Standard frames may be returned within 14 days of delivery in their original, undamaged condition. Custom-made frames are non-returnable unless defective. Refunds are processed within 10 business days of receiving the returned item.

6. Intellectual Property

All content on this website, including text, images, product descriptions, and design, is the property of Artisan Frames and protected by applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.

7. Limitation of Liability

Artisan Frames shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or the purchase of any products. Our total liability shall not exceed the amount paid for the product in question.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

9. Contact

For any questions regarding these Terms, please contact us at .

ArtisanFrames

Curating premium picture frames from artisans worldwide.

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